MD Tech Connect 2022
Morning Keynote: John F. Tripp, Ph.D., Thought Leader on Data Visualization
John Tripp spent 17 years in industry developing and leading teams delivering rich organization-critical software systems for multiple Fortune 500 companies. He received his MBA and Ph. D. from Michigan State University and has taught information systems, analytics, and data visualization at numerous universities in the US and abroad. Dr. Tripp has taught, mentored, and consulted in the area of Data Visualization since 2012 for commercial companies, academic institutions, and state and federal governmental agencies. He currently teaches in or is an adviser to multiple top-20 analytics programs, and is presently a faculty member in Clemson University’s top-20 ranked Master of Science in Data Science and Analytics and MBA in Analytics programs, as well as at the Indian School of Business, where he teaches in the Advanced Management Program in Business Analytics – the #1 analytics program in India.
Dr. Tripp is the founder and managing director of Iron River Analytics, an analytics consulting practice based in Greenville, SC. He is a recognized expert in agile project management, the foundation of Iron River Analytics’ VizFirstTM analytics implementation and maturation process.
Using Data to Determine Hotspot Distribution and Access Initiatives for Digital Equity
Alexandra Houff, Baltimore County Public Library
Baltimore County Public Library makes heavy use of internal and external data to assess where to concentrate hotspot releases as well as other internet access events. We use our circulation and data mart tools in addition to ACS/Census data to determine where to focus our hotspot and accessibility initiatives. This helps ensure responsible spending, increases staff efficiency, and ensures targeted efforts.
Alex is the Manager of BCPL’s Digital Equity and Virtual Services department. She oversees the ACP initiatives and other device and access efforts for the library.
MD Libraries & Inclusion: How to Use Survey Data to Tell a Story
Ashley Teagle, Southern Maryland Regional Library Association and KennethWayne Thompson, Charles County Public Library
The Maryland Libraries Equity, Diversity and Inclusion Committee wanted to ask library workers how their library could be more inclusive. The results of the Inclusion & Maryland Libraries Survey, conducted in June of this year, were surprising and informative. Learn how the Committee painted a story with their results to inspire action.
Ashley Teagle is the CEO of the Southern Maryland Regional Library Association. Ashley is interested in all things EDI especially the intersection of inclusion and digital equity. KennethWayne Thompson has served as the Executive Director of Charles County Public Library since 2020, where he was appointed just days before the COVID-19 pandemic closures began. He leads a dedicated team and library system of 4 branch locations, a mobile library and an outreach van.
Using Data to Explore and Promote Diversity, Equity, and Inclusion in your Library
Raymond Bryson and Rachel Rappaport, Montgomery County Public Libraries
Discover ways in which MCPL has used data and data analysis to evaluate and further MCPL’s diversity, equity, and inclusion goals. Tips on using data your library probably already captures (e.g. programming, staffing, etc.), as well as finding and using external data sets (e.g. Census, American Community Survey, etc.). Learn how to use your library data to build visualizations and dashboards in Tableau that help staff, leadership, and stakeholders further diversity, equity, and inclusion goals.
Rachel Rappaport is the Senior Librarian for Acquisitions and Interlibrary Loan as well as the Racial Equity and Social Justice Co-Lead at Montgomery County Public Libraries. When she’s not engrossed in collections, equity work or tech, she enjoys devouring suspense audiobooks and traveling. Raymond Bryson is a Digital Strategies Program Manager at Montgomery County Public Libraries. He enjoys working with data and building cool, useful stuff.
It’s 10pm, do you know what’s happening in the library? An Exploration of Hourly Library Usage Data
Hilary Thompson and James Spring, University of Maryland Libraries
The COVID-19 pandemic and rising minimum wage prompted access services managers to delve deeper into data we were already collecting in order to better understand when and how the main library is used. This exploratory project involved gathering, reconciling, and identifying trends in hourly usage data from different systems, with the goal of maximizing what the library can offer with its current resources and to advocate for more funding, if needed. We’ll share our experience undertaking this work, discuss how we have and will apply this data, and offer suggestions for others interested in doing something similar at their institution.
Hilary Thompson is the Director of User Services & Resource Sharing at the University of Maryland Libraries, where she has worked in various access services roles since 2012. Throughout her time at UMD, she has expanded data gathering and reporting efforts within her unit and encouraged the use of data to inform decisions about library services and collections. James Spring is the Manager of the Library Services Unit in the User Services & Resource Sharing department at the University of Maryland Libraries. He also serves as the co-manager of the Libraries’ Virtual Reference Services where he collects and analyzes transaction data for internal and external reporting as well as service improvement.
2 Questions = Endless Data: Tracking Student Use of School Libraries
Brittany Tignor, Stephen Decatur High School
Tracking student use of school libraries can be daunting. Develop your own 2 question sign-in sheet and learn to use spreadsheet functions to automatically generate all the graphs you need to advocate for increased support when you need it the most.
Brittany has been a librarian for 10 years and currently works at Stephen Decatur High School in Berlin, MD. She has her MLIS from University of Alabama and is the Treasurer of MASL.